Minimum Order: $100
Mon-Fri 10:00 - 5:30p PST
Frequently Asked Questions
1. What is your Return Policy?
Mokahandbags.com is a wholesale company (not retail).
If you receive a damaged or defective item...please contact us directly for instructions.
We do not do back-orders.
We do not do exchanges.
Returns must be made within 2 days of receiving your order. You must obtain a Return Authorization number and write it outside the return box. Returns with no RA number will be refused. Allow 10 - 15 days for credits to be posted to your account. There is a 15% restocking fee on all returns. Shipped orders cannot be cancelled. Shipping charges are non-refundable in all cases. Orders not accepted at time of delivery for any reason are "Return to Shipper" classified and are charged for the return shipping fees as per UPS 3 Day Shipping Rate plus 25% restocking fee.